The ever-growing list of new federal, state, and local leave mandates has made administrative functions more crucial than ever to the effective operation of integrated absence management (IAM) programs. However, we sometimes let Health Insurance Portability and Accountability Act (HIPAA) constraints intimidate us into relinquishing medical case management. When we do this, we are forfeiting […] Read More

While compliance with the Americans with Disabilities Act (ADA) is generally assigned to human resources (HR), employers can use the help of clinicians to build programs that facilitate ADA compliance. The ADA went into effect in 1990, with major amendments effective January 2009 to expand the definition of disability. Title I of the ADA obligates […] Read More

At the beginning of a claim, it can be difficult to know if or when referring to a case manager would be helpful. Having a case manager at the beginning of every claim would seem valuable, but it would dramatically increase overall costs, stretch limited resources too thin, and might fail to focus on critical […] Read More

Long before Tiger King clawed out his fifteen minutes of fame, there was Clark Stanley, a.k.a. the “Rattlesnake King.” Stanley, a silver-tongued Texan born in 1854, found fame and fortune in the late 1800s with “Clark Stanley’s Snake Oil Liniment.” He sold his salve across the country as a cure for “pain, lameness, rheumatism, neuralgia, […] Read More

We have all seen cases involving a “simple” back sprain claim that we don’t pay much attention to, only to find ourselves with the claim remaining open a few years later with no sign of the claimant ever returning to preinjury functional level. What is the difference between this claim and a similar one that […] Read More

The newsPersonal Injury Commission and Independent ReviewsOfficescommencesoperationssfroms1 March 2021. This will change the way workers compensation and CTP claim disputessand complaints about insurers aresmanaged. Read More