Changes to handling of claim disputes and complaints about insurers from 1 March 2021
March 01, 2021 | Categories: SIRA
The newsPersonal Injury Commission and Independent ReviewsOfficescommencesoperationssfroms1 March 2021. This will change the way workers compensation and CTP claim disputessand complaints about insurers aresmanaged. Read More
New Standards of Practice for managing psychological injury claims
February 17, 2021 | Categories: SIRA
SIRA has amendedsthesStandards of practice: Expectations for insurer claims administration and conduct (Standards) to include a new Standardsforsthe management of psychological injury claimss(Standard 33) which will take effect froms1 March 2021. Read More
Changes to workers compensation surgical fees
February 12, 2021 | Categories: SIRA
SIRA has advised surgeons and relevant medical groups of planned changes to surgical fees in the NSW workers compensation scheme. The proposed change will bring surgical fees in workers compensation in line with AMA rates and fees paid in the CTP scheme, while still being among the highest of all Australian jurisdictions. Read More
Survey: Understanding customer experience in workers compensation and CTP – qualitative research
January 21, 2021 | Categories: SIRA
The State Insurance Regulatory Authority (SIRA) is conducting qualitative research with selected claimants to better understand the customer experience and recovery of people who have made either a workersscompensation or compulsory third party (CTP) insurance claim. Read More
B.I.C. Services Pty Limited applies for a self-insurer licence
January 18, 2021 | Categories: SIRA
B.I.C. Services Pty Limited, (‘BIC’) has applied to the State Insurance Regulatory Authority for a self-insurer licence. Read More