Return To Work

Depending on the size of your organisation, in most states there is a legislative obligation for employees to comply with having a Rehabilitation and Return to Work Co-ordinator. Work Health Options has the ability to act as your Return to Work Co-ordinator and we are currently acting in this capacity for a range of clients.

Return To Work

Depending on the size of your organisation, in most states there is a legislative obligation for employees to comply with having a Rehabilitation and RTW Co-ordinator. Work Health Options has the ability to act nationally as your RTW Co-ordinator.

Services we offer:

  • Developing and reviewing Injury Management and Rehabilitation policies and procedures followed by updating and training relevant staff
  • Notification of claims as per the legislative requirements
  • Stakeholder contact and case conferencing with treating doctors
  • Developing return to work plans as legislatively required
  • Reviewing medical certificate compliance
  • Following up wage reimbursement entitlements

WHO's National Workers Compensation team are accredited RTW Co-ordinators in pre requisite states such as NSW, QLD & Victoria. WHO therefore has the ability to, and currently is, appointed as RTW Co-ordinator for a number of our clients. Not all employers have the luxury of a dedicated headcount for this position hence utilise WHO as a more effective resource.

Depending on the jurisdiction, employers have requirements where they must appoint a RTW Co-ordinator, which includes minimum attendance of certain training courses. Although these requirements do not apply to all employers WHO believes that it is imperative that all employers have access to RTW experienced personnel.

A RTW Co-ordinator is an employee nominated by an employer (or a contractor engaged for the role) whose principal purpose is to assist injured workers to return to work in a safe and durable manner. The RTW Co-ordinator ensures the policies and procedures in an employer’s return to work programme are followed.

A RTW Co-ordinator also has the role of facilitating a teamwork approach between the worker, management, insurer and health practitioners to develop and implement a return to work plan for the injured worker.

Management of injured workers requires cooperation from a number of parties including the employer, injured worker, employees, doctor, insurer and other health professionals. The RTW Co-ordinator is a key person in the effective management of the rehabilitation and return to work process and acts as a link between all of the parties involved.